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TERMS OF BUSINESS
Placing your order:
Orders can be made by email, fax, phone or post, Orders placed
by phone must be confirmed in writing. We will try to help with last minute orders.
What's
included in our prices
2” (50mm) centreboard, printed with show/event name, placing and a motif if space allows. There is no extra charge for mixed colours. A fixing of your choice, safety pins are used as standard, though tapes or bridle clips are available at no extra cost. We do not specify a minimum order and are happy to cater for small orders.
Paying for your order:
Payment is required before we dispatch your rosettes, please ask if you require a pro-forma invoice. Please pay promptly to avoid any delays. Payment can be made by cheque, postal order or by PayPal.
www.paypal.com/uk
VAT on your order: Please note that there is no VAT to add to your
order
Delivery of your order:
We aim to despatch your order at least 7 days before
your event (if more than 4 weeks notice is given). Rosettes are packed in clear faced
bags or polystyrene chipping's to ensure they arrive in perfect condition. We cannot
be held responsible for any loss or damage caused in transit, we also do not take
any responsibility for any order lost or delayed after leaving our workshops. Insurance
is available and recommended on all orders. Shortages/ errors must be notified within
3 days of arrival of order. Please Note: we reserve the right to choose the appropriate
method for delivery to ensure your order arrives on time.
Miscellaneous:
- In the event of a manufacturers failure to supply, we reserve the right substitute colours or materials as necessary.
- Ribbon colours are subject to slight dye variations between batches, we cannot guarantee an exact match on staggered orders.
- All measurements and sizes, where quoted, are given only as a guide.
- All prices in this website are subject to change without notice
.